CHECK CABIN AVAILABILITY
QUESTIONS? CALL 800-423-2030
RESERVATION POLICIES AND INFORMATION
Your cabin or chalet unit will be supplied with sheets, towels, linens, and a fully equipped kitchen. Cable TV/VCR, charcoal or gas grill, fireplace, heat and air. Some units have a washer and dryer, Jacuzzis, and garden tubs. Your vacation home will be stocked with an initial supply of toilet paper. Many units have more than one TV and some have CD players and satellite dishes. If you have any questions about your unit, please give us a call.
FOR RESERVATIONS AND INFORMATION: Please call 800-423-2030 between 9 am and 5 pm, Eastern Standard Time. Open 7 days a week.
CHECK-IN TIME:After 4:00 pm Early check in’s are not allowed (no exceptions) as the cleaning crew needs time to properly clean and maintain the cabins from previous guests.
CHECK-OUT TIME: Before 11:00 am Our cabins are booked regularly and is crucial that you check out on time so that our cleaning crew has the time needed to clean and prepare the cabins for our other guests. If you do not check out on time, an additional full daily rate will be charged to your credit card.
PLEASE RETURN ALL KEYS INTO THE LOCKBOX of the cabin. YOU WILL BE BILLED A MINIMUM OF $25.00 TO HAVE THE HOME RE-KEYED FOR ANY KEY NOT DIRECTLY RETURNED TO THE CABIN UPON YOUR DEPARTURE. WE ARE NOT RESPONSIBLE FOR ANY ITEMS LEFT BEHIND.
PAYMENT POLICY: A 2 night minimum stay is required. A 3 – 5 night minimum during holidays or October. There is a $20.00 non-refundable reservation fee on all reservations. Settlement of your account must be made upon your arrival or before 5 pm the following day. IF BALANCED IS NOT RECEIVED BY 5 PM THE FOLLOWING DAY A 10 PERCENT SURCHARGE WILL BE ADDED. No refunds for early departure. Rental charge plus state and local tax may be remitted in cash, traveler’s checks, VISA, MasterCard or Discover. NO PERSONAL CHECKS. Rates are subject to change. A credit card must be on file for all reservations.
DEPOSIT: A 50% deposit of your stay plus half of the state tax is charged to your credit card to confirm your reservation.
CANCELLATION POLICY: A 2 week notice on 1 and 2 bedrooms prior to the arrival date. 3 bedrooms or larger require 30 days notice prior to the arrival date. All cancellations made prior to the cancellation period is subject to a 10% fee plus the $100 deposit fee. If less than full notice is given there is no refund. No Refund for early departure.
MAID SERVICE: Our rates include maid service only upon your departure. If more than basic cleaning service is needed, you will be charged accordingly. We are not responsible for any items left behind.
AGE REQUIREMENT: We rent to responsible adults over the age of 21 only.
NUMBER OF PERSONS UNIT IS RESERVED FOR: Misrepresentation of the number of persons occupying the unit is cause for immediate eviction with no refund of monies paid.
PET POLICIES: We are not “pet friendly”. Violation of this policy is grounds for immediate eviction with no refund of any monies paid plus a $150 cleaning fee.
WINTER MONTHS: Chains or 4 wheel drive is recommended during the winter months. Money cannot be refunded due to weather conditions. Sorry, but we do not plow driveways.
REFUND POLICY: We cannot guarantee that all amenities, appliances and equipment will be in working order 100% of the time. No refunds or adjustments will be made for unforeseen mechanical difficulties, unreported problems or power failure. Guests will be charged for unwarranted service calls if a repairman is called and there is nothing wrong.
TELEPHONES: Most of our cabins do not have phones.
FIRE SAFETY: Due to the danger of forest fires, there are no fireworks allowed. Please do not remove any coals from the fireplace or grill at any time. Do not add charcoal lighter to the fireplace and keep doors closed when fireplace is in use. Do not throw cigarette butts as they can start a forest fire!
DAMAGES: We manage these privately owned second homes for our friends and we would appreciate you taking care of them as if they were your own. WE TAKE DAMAGE VERY SERIOUSLY! The individual who made the reservation will be held responsible for any damages or missing items during your stay. The total cost to repair damage, replace broken or missing items will be charged to the individual’s credit card on file immediately. DO NOT MOVE CHARCOAL GRILLS, FURNITURE, POOL TABLES OR SATELLITE DISHES, YOU WILL BE CHARGED TO HAVE THEM MOVED BACK TO THE ORIGINAL LOCATION OR RECALIBRATED.
HOT TUBS: Do not use bath oil or bubble bath in the tub. Filter replacement cost is $35.00. Do not sit or stand on the hot tub lid. Replacement cost for the lid is $350.00. Repair charges will be billed to your credit card if changes are made to the mechanical operations of the tub.
TRASH REMOVAL: Please remove all trash from the home and put in our garbage containers located at each cabin. Please keep garbage lid on and sealed properly. This is done for environmental reasons. If bears, raccoons or other animals get into the trash and scatter it everywhere, they will become dependent on human food and will starve during the winter or be destroyed.
THINGS TO PACK: Trash bags, toilet paper, paper towels, bath soap, coffee and coffee filters, charcoal and charcoal lighter, kleenex, salt, pepper, condiments and spices, aluminum foil, blender, iron and ironing board, and kindling or newspaper to start the fire in season. You might want to bring paper plates, cups and other disposable items, if you do not want to wash dishes.